Synofin is Exclusively built for collections!
Assign and update daily tasks
Our easy-to-use interface makes it super easy for the collection agents to mark status against each assigned task. It also allows capturing of images, selfies, payment methods, and specific non-collection reasons.
Entire communication history available on the go
Previous communication made with the customer are available as audit trail. Any agent can now see the entire history and take actions accordingly.
Real-time task updates
Agents can in real-time capture the collection status in the app itself. They can enter PTP dates, schedule follow-ups, and much more.
Monitor individual collection agents and their efficiency
Each agent sees his daily collections. The app prompts him to deposit the amount collected to the nearest bank branch and upload the deposit receipt in the app.
Management Benefits for Business
Multiple Payment Options
Enable cash, cheque and online payment collection within the app. Integration with payment gateways available out of the box. Ability to capture cheque photo also available.
With real-time numbers, it is easier to measure the performance of each collection agents. Use analytics to further improve the process.
Our intelligent system alerts you to delinquent customers. Rich analytics enable you to identify suspicious activities. Agents can also capture the GPS location of customers' place.